Reference

Open your s500 privacy settings

Your s500 account connects lobby access, wallet activity and support requests, so our Privacy Policy explains exactly what data we collect and why.

Account dataUPI contextCookie choicesSupport contacts
Explore the Lobby Read FAQ
s500 Open your s500 privacy settings
PRIVACY HELP

Check privacy contact routes

Privacy questions often need the right support path, especially when you want to update account details, ask about stored data or raise a payment-related privacy concern.

Account privacy email Use the privacy email shown in your account area for data access, correction or deletion requests. Include your registered mobile number or email, but do not send UPI PINs, passwords or full wallet credentials.
Live chat privacy queue Open chat from the signed-in account when your request concerns cookies, login activity or support records. The team may move complex privacy cases to email so you receive a clear written reply.
Payment data query For UPI, Paytm, PhonePe or Google Pay privacy questions, share only the transaction reference and date. We use those details to trace records without asking for wallet passwords or personal PINs.
ACCOUNT CARE

Browse how we protect data

Our privacy work sits inside account operations, not outside it. That means data checks, cookie settings, login security and retention periods are handled by the same account systems you use to manage…

Data we collect

We collect account sign-in details, contact data, device signals, wallet references and support messages. This helps us run your account, detect unusual access and respond when you ask for privacy help.

How cookies work

Cookies help keep your session active, remember basic preferences and measure site stability. You can manage cookies in your browser, though blocking some cookies may affect login, wallet checks or support chat.

Account security checks

We use verification steps when sensitive account data is viewed or changed. If login activity looks unusual, we may pause certain actions until you confirm the request through your registered contact route.

Retention periods

Most privacy records are kept only as long as needed for account service, legal duties, dispute handling or fraud checks. When retention is no longer needed, we delete or reduce the record.

Correction requests

If your name, phone number, email or address needs correction, contact us from your signed-in account. We may ask for proof before updating data that affects wallet checks or withdrawals.

Third party sharing

We share data only where needed for payment processing, identity checks, site security, analytics or legal compliance. Partners receive only the data needed for their task and must handle it carefully.

Discover privacy answers before joining

These answers explain the privacy points you may want to check before opening or using an account. They cover what data we collect, how payment references are handled, when cookies apply, how to ask for changes, and what happens if access is not available in your location. If your case involves sensitive data, contact us from your signed-in account.

We collect the details needed to create and manage your account, such as contact data, login records, device signals and verification material. We use this data for access, security, support and legal compliance.

We store payment references, transaction dates and status records so wallet queries can be traced. We do not need your UPI PIN, Paytm password, PhonePe password or full banking credentials for privacy checks.

Yes, you can request access through the privacy contact route in your account area. We verify the request first, then provide the data we can share under applicable law and account safety rules.

Contact support from your signed-in account and explain what needs correction. For changes that affect identity, wallet checks or withdrawals, we may ask for proof before updating the account record.

Cookies support login sessions, language choices, security checks and site performance. You can adjust cookie settings in your browser, but blocking some cookies may affect account access or support chat.

You can ask us to delete data where the law allows. Some records may need to stay for legal duties, dispute handling, fraud checks or payment reconciliation before they can be removed.

Account access and related privacy tools depend on local law and are available where local law permits. If access is restricted in your area, we still provide support for eligible privacy requests.

Related Pages

Arctic Spins s500 App FAQ s500 Login